I really enjoyed my stay here with a nice room that had a balcony and everything was very clean.

We didn't have time, so stayed here only for 1 night, even so everything was good. Overall it was exceptionally clean and beautiful with a balcony. We greatly enjoyed this great hotel and did not want to leave there, 100% recommend.

It was a perfect location for us, very close to other areas as well as Westfield;))

The room was neat and featured a comfortable king-size bed, plus a nice balcony. the staff were excellent and super friendly, making a few helpful recommendations. 😊.

The day check in clerk, Kristi was pleasant and a big help getting us checked in.

The very dirty mirror in the bedroom area, the broken hair dryer cord, the shower sprayed water on the ceiling, stale food for complimentary breakfast, rude clerk when my wife asked for more coffee for our room and the only way the coffee pot in our room worked was to hold the on button down. Very disappointed with Econo lodge.

Everything was nice, fairly clean hotel, comfortable and easy location close to all amenities. The staff has always been really helpful and brilliantly helpful, and the facilities were clean. Loved food selection, meals were healthy and they have a lot of options. I had real good days staying at this non-smoking venue...

This hotel had a nice café for breakfast, was clean on the balcony, had an excellent location close to everything, and the staff were polite and courteous.

Location was fantastic - just off I-90; quaint little hotel, if a bit dated.

Place felt a little dated; walls were thin, hotel had some age.

Quiet and great place, I really enjoyed absolutely courteous personnel.

location: the hotel was near to bars and restaraunts and the turnpike. it also was right off the thruway.

This hotel offers comfortable rooms with a fan and a balcony, featuring a cozy bed, and boasts a fantastic location close to the baseball field as well as numerous bars and restaurants.

Nonsmoking room smellled strongly of covered up smoke from past days. Tub didn't drain adequately. Room flooring was filthy. Parking lot is small and access to turnpike is awkward. Located far from restaurants and other services.

The room was decent and tidy, with a nice balcony. It had a microwave, tea and coffee-making supplies, and a fridge in the kitchen area. ☕.

I was near the Highway. Really convenience.

When we check-in the Lady at the front desk was nice. But next morning when we check-out the guy at the front desk has no manner.

The staff was very hospitable and amiable. The location was nice, a short walk to bars, restaurants, and other areas in a lovely area. The main attraction, Columbia Greenway Rail Trail, was only 2 miles from the hotel.

The staff members were all EXTREMELY FRIENDLY. The rooms were immaculately clean and adequate with the balcony, a comfortable bed, and the tub. The location seemed comfy close to all amenities. I had an enjoyable stay at the Quality Inn Westfield - Springfield in Westfield. The staff were extremely friendly, the rooms were clean and had a balcony, a comfortable bed, and a tub. The location was convenient, close to all amenities.